Client Project
Building Okta’s Brand Awareness on Broadway
Client
Okta
Challenge
As part of a broad initiative to appeal to both B2B and B2C customers, Okta (a Bay Area identity and access management technology company) wanted to launch a public-facing experience space in New York City. At its core would be compelling interactive expressions to drive brand awareness and increase sales of their digital products and services.
Opportunity
Create unique digital and physical experiences within the brand’s “retail” footprint that inspire visitors to explore Okta’s services and approach to identity and access management. Bring Okta’s values—including innovation, empowerment, transparency, integrity, and customer success—to light in original and unexpected ways that resonate to audiences inside and out.
Audience Impact
# Avg Daily Visitors
In Progress!
Spatial Impact
Square Footage
5000 Sq Ft
Global Impact
Company Size
5,030 FTEs
Shaping Manhattan’s Streets
Staying true to its commitment to transparency, Okta opted to construct an interactive, public-facing storefront in Manhattan’s Flatiron District on Broadway—instead of a private space hidden behind closed doors. Because of its high-traffic, street-level visibility, we designed a unique digital core that communicates both outwards and inwards to convey the power of Okta’s security. Outside, passersby can view and interact with brand content, animations, and their own digital shadows designed to encourage contemplation about identity and security.
Exploring Identity and Security
To spotlight high-touch storytelling experiences, attract a variety of guests, and convert visitors into customers, the interior brand experience features a personalized interactive moment to greet guests, a group digital briefing experience that surrounds audiences with relevant data insights, and a supporting app to control the user journey from start to finish. The space positions the Okta team as relentless problem-solvers dedicated to new possibilities as they engage with the world around them.
It’s not a typical office space, and instead we are showing the public where the magic is actually happening.
- Assal Yavari, VP of Global Workplace and Safety at Okta
People are saying thank you for creating a space where it’s a destination, a retreat. It’s not a typical office space, and instead we are showing the public where the magic is actually happening
- Assal Yavari, VP of Global Workplace and Safety at Okta
Retail commercial space is hurting, and at the same time people want to create a brand and tell a story. Internally, employees want a destination.
- Assal Yavari, VP of Global Workplace and Safety at Okta